/* ==========================================================================
   ALEGRÍAS TOURS - SISTEMA PQR
   Diseño editorial limpio, tipográfico y sin cards genéricas ni píldoras.
   ========================================================================== */

.pqr-page {
  padding-top: calc(var(--header-height) + 40px);
  padding-bottom: 90px;
  background-color: #FFFFFF;
  min-height: 85vh;
}

.pqr-container {
  max-width: 980px;
  margin: 0 auto;
  padding: 0 32px;
}

/* Encabezado Editorial */
.pqr-header {
  text-align: center;
  margin-bottom: 40px;
}

.pqr-title {
  font-family: var(--font-heading);
  font-size: clamp(2.4rem, 5vw, 3.6rem);
  font-weight: 800;
  color: var(--color-deep-navy);
  line-height: 1.12;
  letter-spacing: -0.03em;
  margin-bottom: 18px;
}

.pqr-title .highlight-yellow {
  color: var(--color-brand-yellow);
}

.pqr-intro-statement {
  font-family: var(--font-body);
  font-size: 1.18rem;
  color: var(--color-text-muted);
  line-height: 1.65;
  max-width: 760px;
  margin: 0 auto;
}

.pqr-intro-statement strong {
  color: var(--color-deep-navy);
  font-weight: 600;
}

/* Selector de Pestañas Minimalista */
.pqr-tabs-nav {
  display: flex;
  justify-content: center;
  gap: 12px;
  margin: 36px 0 32px 0;
  border-bottom: 1px solid #E2DDD5;
  padding-bottom: 12px;
}

.pqr-tab-btn {
  background: transparent;
  border: none;
  font-family: var(--font-heading);
  font-size: 1rem;
  font-weight: 700;
  color: var(--color-text-muted);
  padding: 10px 20px;
  cursor: pointer;
  position: relative;
  transition: color var(--transition-fast);
}

.pqr-tab-btn::after {
  content: '';
  position: absolute;
  bottom: -13px;
  left: 0;
  width: 0;
  height: 3px;
  background-color: var(--color-brand-yellow);
  transition: width var(--transition-fast);
}

.pqr-tab-btn.active {
  color: var(--color-deep-navy);
}

.pqr-tab-btn.active::after {
  width: 100%;
}

.pqr-tab-btn:hover {
  color: var(--color-deep-navy);
}

/* Formulario Principal (Elegante contenedor elevado) */
.pqr-form-wrap {
  background: #FFFFFF;
  border: 1px solid #E2DDD5;
  border-radius: 20px;
  padding: 48px 44px;
  box-shadow: 0 10px 32px rgba(15, 23, 42, 0.04);
}

@media (max-width: 640px) {
  .pqr-form-wrap {
    padding: 24px 18px;
    border-radius: var(--radius-md);
  }
}

.form-grid-2 {
  display: grid;
  grid-template-columns: 1fr;
  gap: 20px;
  margin-bottom: 20px;
}

@media (min-width: 640px) {
  .form-grid-2 {
    grid-template-columns: 1fr 1fr;
  }
}

.form-group {
  display: flex;
  flex-direction: column;
  gap: 8px;
  margin-bottom: 22px;
}

.form-label {
  font-family: var(--font-heading);
  font-size: 0.8125rem;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.04em;
  color: var(--color-deep-navy);
}

.form-input,
.form-textarea {
  width: 100%;
  padding: 14px 16px;
  border: 1.5px solid #DCD6C8;
  border-radius: var(--radius-xs);
  background: #FFFFFF;
  color: var(--color-deep-navy);
  font-family: var(--font-body);
  font-size: 0.95rem;
  font-weight: 500;
  transition: border-color var(--transition-fast), box-shadow var(--transition-fast);
  outline: none;
}

.form-input:focus,
.form-textarea:focus {
  border-color: var(--color-deep-navy);
  box-shadow: 0 0 0 3px rgba(15, 23, 42, 0.08);
}

.form-textarea {
  min-height: 150px;
  resize: vertical;
  line-height: 1.6;
}

/* Selector de Tipo de Solicitud (Chips Tipográficos Limpios) */
.type-chips-row {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
}

.type-chip-item {
  position: relative;
  cursor: pointer;
}

.type-chip-item input[type="radio"] {
  position: absolute;
  opacity: 0;
  pointer-events: none;
}

.type-chip-label {
  display: inline-block;
  padding: 10px 18px;
  background: #FFFFFF;
  border: 1.5px solid #E2E8F0;
  border-radius: 10px;
  font-family: var(--font-heading);
  font-size: 0.875rem;
  font-weight: 700;
  color: var(--color-deep-navy);
  transition: all var(--transition-fast);
  user-select: none;
}

.type-chip-item input[type="radio"]:checked + .type-chip-label {
  background: var(--color-deep-navy);
  border-color: var(--color-deep-navy);
  color: var(--color-brand-yellow);
}

.type-chip-label:hover {
  border-color: var(--color-deep-navy);
}

/* Casilla de Tratamiento de Datos (Habeas Data) */
.form-group-checkbox {
  margin: 18px 0 20px 0;
  padding: 14px 18px;
  background: #F8FAFC;
  border: 1px solid #E2E8F0;
  border-radius: 10px;
}

.checkbox-label {
  display: flex;
  align-items: flex-start;
  gap: 12px;
  cursor: pointer;
  font-size: 0.875rem;
  line-height: 1.55;
  color: var(--color-text-main);
  user-select: none;
}

.checkbox-label input[type="checkbox"] {
  width: 18px;
  height: 18px;
  margin-top: 2px;
  accent-color: var(--color-deep-navy);
  cursor: pointer;
  flex-shrink: 0;
}

.checkbox-label a {
  color: #0F172A;
  font-weight: 700;
  text-decoration: underline;
  text-underline-offset: 3px;
  transition: color var(--transition-fast);
}

.checkbox-label a:hover {
  color: #8C6600;
}

/* Botón de Envío */
.btn-pqr-submit {
  width: 100%;
  padding: 16px 28px;
  background-color: var(--color-deep-navy);
  color: var(--color-brand-yellow);
  border: none;
  border-radius: 10px;
  font-family: var(--font-heading);
  font-size: 1.05rem;
  font-weight: 800;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 10px;
  transition: all var(--transition-fast);
  margin-top: 10px;
}

.btn-pqr-submit:hover:not(:disabled) {
  background-color: #1E293B;
  color: #FFFFFF;
  transform: translateY(-1px);
}

.btn-pqr-submit:disabled {
  background-color: #94A3B8;
  color: #FFFFFF;
  cursor: not-allowed;
}

/* Spinner */
.pqr-spinner {
  width: 20px;
  height: 20px;
  border: 2px solid rgba(255, 255, 255, 0.3);
  border-top-color: var(--color-brand-yellow);
  border-radius: 50%;
  animation: pqrSpin 0.7s linear infinite;
  display: inline-block;
}

@keyframes pqrSpin {
  to { transform: rotate(360deg); }
}

/* Mensaje de Éxito */
.success-card {
  text-align: center;
  padding: 24px 8px;
}

.ticket-number-display {
  background-color: #F8FAFC;
  border: 2px dashed var(--color-deep-navy);
  border-radius: var(--radius-sm);
  padding: 24px;
  margin: 24px auto;
  max-width: 420px;
}

.ticket-number-display span {
  display: block;
  font-family: var(--font-heading);
  font-size: 0.75rem;
  font-weight: 800;
  text-transform: uppercase;
  letter-spacing: 0.08em;
  color: var(--color-text-muted);
  margin-bottom: 6px;
}

.ticket-number-display strong {
  font-family: monospace;
  font-size: 1.85rem;
  font-weight: 800;
  color: var(--color-deep-navy);
  letter-spacing: 2px;
}

/* Consulta y Seguimiento */
.track-input-group {
  display: flex;
  gap: 12px;
  max-width: 520px;
  margin: 20px auto 28px auto;
}

.track-input {
  flex: 1;
  text-align: center;
  font-family: monospace;
  font-size: 1.15rem;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 1px;
}

.track-btn {
  padding: 0 24px;
  background: var(--color-deep-navy);
  color: var(--color-brand-yellow);
  border: none;
  border-radius: var(--radius-xs);
  font-family: var(--font-heading);
  font-weight: 800;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  transition: all var(--transition-fast);
}

.track-btn:hover {
  background: #1E293B;
  color: #FFFFFF;
}

.is-hidden {
  display: none !important;
}